At Hazel Module, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund guidelines below:

Eligibility for Returns

  • Returns are accepted only for damaged, defective, or incorrect items.
  • You must contact us within 3 days of delivery to be eligible for a return.
  • Items must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items

  • Items returned without prior notice or approval.
  • Products damaged due to customer mishandling.
  • Any item returned after 3 days of delivery.

How to Request a Return

To initiate a return, please contact us at:
📧 [email protected]
Include the following details:

  • Order ID
  • Reason for return
  • Photos of the item showing the issue (if applicable)

Once your return is approved, we will guide you through the next steps.

Refund Policy

Refunds (if applicable) will be processed only after the returned item is received and inspected.

As we accept Cash on Delivery (COD) only, refunds are processed as store credit or exchange unless otherwise agreed.